Toll Brothers Customer Reviews

What is it like to live in a home built by Toll Brothers, America's Luxury Home Builder?

The best way to describe the home building experience is through actual Toll Brothers reviews from homeowners we’ve welcomed to our communities. These video testimonials and feedback offer a glimpse into life in our communities, and the experience of making a Toll Brothers home your own.

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Custom Closet
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Woodshop
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New Puppy
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Get Golf Ready
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Three Generations
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Master Bath Retreat
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    Debbie J. Video Testimonial
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    The Cavanaughs' Video Testimonial
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    The Sand Castle
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    Family Fun
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    Outdoor Sports Family
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    Toll Lifestyle TV - Family Fun Q&A
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    Moving With Kids Q&A
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    The Wests Video Testimonial
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    Moving With Kids
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    The Hootsellers Video Testimonial
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    Progressive Dinner
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    Toll Lifestyle TV - Woodshop Q&A

    Toll Brothers Resident Reviews

    For a glimpse into more Toll Brothers experiences, visit any Toll Brothers community across the country.

    My family recently experienced the fulfillment of a lifelong dream. After spending nearly twenty-five years in the United States Army and making fifteen moves; we completed the build and move into what we believe is our forever home—built by Toll Brothers in the Preserve at Marvin. This journey was nothing short of spectacular. The entire Toll Brothers team at the Preserve at Marvin was simply great. It was because of their superb professionalism and their clear, genuine support that enabled us to literally watch our home ‘come out of the ground.’ We were constantly amazed by their patience, and yet, persistence in delivering to us a remarkable home. Our words do not completely express how pleased we are with our new home. These feelings of pure joy can only truly be expressed by sharing our home with our friends and family, and telling them about our incredible journey. James, LaTonya, JC, Jonathan & Joshua C., Preserve at Marvin, Marvin, NC
    I would like to take this opportunity to thank everyone at Toll Brothers (Reserve at Northampton) and to tell you how much we appreciated working with you. You were and continue to be so responsive and always answer the multitude of questions we have. From day one, you made us feel like we were your only clients. The entire process was clearly communicated down to the smallest details, which for us, as home owners it made the whole project very stress-free and smooth. Thank you so much, Toll Brothers Team, for being a part of building our dream home! Anna & Yuriy K., Reserve at Northampton, Ivyland, PA

    Buying a new home can be a confusing and stressful experience but ours was quite the opposite. From the very beginning, the Toll Brother's team, especially the professional sales manager, Christine Sweeney, made it seamless and well-orchestrated. The timely progression of the various stages of development, weekly phone calls and photos, kept us informed and updated on every step of construction. We feel that every effort was made by all members of the Toll Team to insure that we were satisfied, comfortable and happy. We deeply appreciate and applaud the efforts and professionalism of everyone in the process. THANK YOU! Fran & Liz, Toll Brothers at The Pinehills - Skipping Stone, Plymouth, MA
    I am writing today to express my sincere thanks to you and the entire Toll team at Greenville Overlook for what has been a fun, exciting, and smooth home-building process. From the beginning when we signed our contract, the communication and commitments were plentiful and accurate. The Design Center experience was truly refreshing. The construction team went above and beyond to make me happy, accommodating my needs, and working with me as we ventured into “undesigned territory”. Although the building of a new home can be stressful for buyers, the access Toll provided me to ease my many detail oriented concerns was amazing. I visited the home site almost daily. TBI was incredibly professional, responsive, and competitive. I found the best rates from them and because they had “easier” access to the builders teams, some of the details and communication was easier to work through.....Truly impressive and one of the many reasons I would recommend anyone considering a new construction home purchase to choose Toll Brothers with complete confidence. Thank you for everything and keep up the great work. JT & Rebecca, Greenville Overlook, Wilmington, DE

    Your organization runs like a fine tuned instrument. No detail was ever left undone. The sales team is a great help during the initial buying and decision making process and holds your hand throughout the transaction! Your design center is fabulous. Everyone is attentive, polite and professional. Cheryl & Richard H., Regency at Monroe, Monroe Township, NJ
    Our experience with designing, purchasing, and building this home could not have been better. We had been looking in other neighborhoods in Loudoun County for over a year before discovering Lenah Mill. … This was our first experience building a new home, and because of your team at Lenah Mill, we would not hesitate to build with Toll Brothers again. Thank you to each member of the Toll Brothers family! Ian G., Lenah Mill - The Villages, Aldie, VA

    You and your team's guidance from the time of initial contract to closing has been a great experience. The quality of product/services used in the construction of our home live up to the Toll Brothers brand and reputation. Your team's post-closing support has been unmatched. Sid & Nidhi B., The Woods of South Barrington - Estate Collection, South Barrington, IL
    I am writing this letter to inform you about the tremendous customer service that my wife and I have received from the entire team at the Steeplechase Development. As I am in the middle of relocating my family from Canada this is quite a big transition for us already, let alone building a new home at the same time. Not really knowing a lot about how things worked in a new country I have had to rely on your team at Steeplechase for the information and at the end of the day peace of mind! Although we have not closed on our home yet the process thus far has been second to none and my wife and I couldn't be more excited about our new chapter. You should be very happy with your team and I would definitely recommend Toll Brothers for anyone looking for a new home. Paul G., Steeplechase of Northville, Northville, MI

    Due to the business I am in, my wife and I have moved eleven times and have constructed two homes over the course of my career. This letter is to convey our experience with the purchase of our home at Toll Brothers at the Pinehills in Plymouth, MA. We have to say, by far, our Toll Brothers home has far exceeded numerous of our expectations. William & Maureen L., Toll Brothers at The Pinehills - Skipping Stone, Plymouth, MA
    The Pinnacle at Moorpark Highlands with its great location was just the perfect place for us, our home has everything that we want. We received exceptional customer service throughout the entire process from choosing our lot and home design plan to explaining the various options available to personalize our home that fits our life and lifestyle. Toll Brothers really go beyond being our home builder, they’re also our community builder by hosting events for all home buyers to meet and get to know their neighbors. Special thanks to Kathleen and John for helping make our dream home a reality! Rick & Mai S., The Pinnacle at Moorpark Highlands, Moorpark, CA